MediMentor Privacy Policy

Effective Date:02/14/2025

Introduction

MediMentor is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use the MediMentor Service. By accessing or using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

• Personal Information: When you register for an account, we may collect your name, email address, and other contact details.
• Health Information: Any health-related data you provide when using our AI-driven tools is collected to offer personalized guidance.
• Usage Information: We collect data about your interactions with the Service, including log data, IP addresses, device information, and cookies.
• Third-Party Data: Information from third-party integrations (such as Healthwise and Isabel Self Triage) is collected, subject to the respective privacy policies of those services.

2. How We Use Your Information

• To provide, maintain, and improve the Service.
• To personalize your experience and deliver customized content.
• To communicate with you about updates, promotions, and important changes to the Service.
• To analyze usage trends and monitor the effectiveness of our Service.
• To comply with legal obligations and protect our rights.

3. Sharing Your Information

• We do not sell or rent your personal information to third parties.
• We may share your information with trusted third-party service providers who assist us in operating the Service.
• Your information may be disclosed if required by law or in response to valid legal requests.
• In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement a variety of security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and support our marketing efforts. You can adjust your browser settings to manage or disable cookies, though this may affect the functionality of the Service.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, it will be securely deleted or anonymized.

7. Children's Privacy

Our Service is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, update, or delete your personal data. To exercise these rights or if you have any questions regarding your personal data, please contact us at medimentor2004@gmail.com.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using the Service, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be updated accordingly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at medimentor2004@gmail.com.